8/25/2024
Primary Care Provider, PCP
As of 5/15/24 UHC is listing Debra as a PCP.
This is good news for our patients who have one of the many UHC products.
It is necessary to have her added to the PCP directory in order to find her on their webpage. I'll let you know when this happens. Until she is listed you will not be able to add her as a PCP even though she is one.
NEXT:
1. We need to have Debra listed as your PCP. UHC sent new cards and assigned another PCP to you. They will not, say the can't, change back to Debra. You can complete this by calling the number on your card, or we will assist you during your next visit.
2. Your visits since 5/15 will be re-billed with the updated PCP. At this time UHC should pay the co-pays that they have assigned. We have attempted to not bill anyone for the co-pay. If you have paid a co-pay that UHC should have paid, it will be refunded.
Questions, please contact the office at 423-833-0033 or PFM.Front.Desk@outlook.com
7/9/24 Little has changed with the UHC contract. I am currently working to have the PCP restored.
The information above is a screenshot of a UHC website that shows Debra as being fully onboard with United Heath Care
August 6, 2024
UHC accepted our letter of intent to have Debra changed to a Primary Care Provider. We've been told that the process will take up to 30 days.
This reqresents somewhat of a breakthrough in the effort to return to "normal"
Bob
UHC has incorrectly entered Debra as a specialist.
We are told that she will be changed to a Primary Care Provider, PCP, sometime next week.
Should you have any specific questions regarding your UHC healthcare, please contact them directly.
Debra is and will continue to treat UHC patients.
Unfortunatley it will not be possible to assign Debra as your PCP until UHC completes their assignement of her as a PCP.
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